Networking
Networking in the 21st century is important for any successful business. Allow us to take care of your networking needs.
Core Services:
LAN Setups: We can set up ethernet wiring in small/medium sized offices to accomodate for the amount of machines and users in the building.
Wireless Internet Administration: Setting up routers or switches, changing security passwords, and troubleshooting connectivity issues.
Remote Access/Remote Desktop Connection: We offer methods of accessing office computers from outside of the office, or accessing other computers within the same office if necessary.
AD/ Azure AD Server Administration and Peripherals
Servers are an integral part of many businesses, whether it be cloud based or machine based: Let us handle the tech issues.
Core Services:
Active Directory: Managing a centralized server requires a certain level of reliable knowledge. We can manage current and past users, machines on the domain, as well as IP leasing (if applicable) on the server.
Azure AD: 365 Administration, Exchange, Compliance, Security and other areas can be confusing to manage. Tech Resolve can oversee email hosting, 2FA administration, Sharepoint, Teams and other areas of Azure AD.
Telephone Systems and Peripherals: Tech Resolve can create or manage pre-existing telephone systems and set up voicemails, call forwarding, extensions, ring groups, etc. Tablets and cellphones are things we can fix for you upon request.
Print and Scan Management
Printers can be troublesome for many. We can help simplify the process for you and your company.
Core Services:
Printing: We can help set up/manage your printers to allow multiple computers to connect to it, and even help you purchase the correct printer for your office needs.
Scanning: Our team can configure scan-to-email, scan-to-folder, or a direct scan to a machine depending on what you require.
Fax: Sending documents through a fax machine is still one of the more secure methods of data transfers available. We can help make sure you don’t run into issues when faxing your documents.
Computer Administration
Laptops, desktops, tablets, cellphones: we can help you manage them, keep them up-to-date and ensure these machines are running efficiently.
Core Services:
Hardware Upgrades: Whether it’s RAM, a graphics card, a hard drive, or even a processor: we can check your device specifications and upgrade your computer parts to meet your desired needs.
Hard Drive Cloning/Backups: Allow us to handle any reformatting, wiping, or cloning tasks you need to get done. We can reinstall programs, back up data, or even transfer data desired from one computer to another.
Virus Protection: Accessing the internet can sometimes be dangerous when trying to keep your company’s data safe. We offer antivirus software with both automatic and manual monitoring to ensure the best protection possible for your business.
Software Administration: Adobe, AutoCAD, Quickbooks, Microsoft Office and many other programs: we can manage and troubleshoot any software issues or limitations you may run into while working.